Privacy Policy

1) Data we collect

• Order data: name, email, phone, shipping/billing address.
• Payment data: processed securely by our payment provider; we do not store full card numbers.
• Account & communication: password (hashed), messages, newsletter preferences.
• Usage & cookies: device, analytics, and cookie identifiers (see Cookie Policy).

2) How we use your data

• Fulfil and deliver orders; provide customer support.
• Send operational emails (order confirmations, shipping updates).
• Improve the website and our products (analytics, A/B tests).
• Marketing with consent; you can unsubscribe anytime.

3) Legal bases

Contract performance, legitimate interests, legal obligations, and consent where required.

4) Sharing

We share data with service providers (payments, logistics, analytics) under data processing agreements. We do not sell personal data.

5) Retention

We keep data as long as necessary for the purposes above and legal/accounting requirements.

6) Your rights

Under GDPR you may request access, rectification, erasure, restriction, data portability, or object to processing.

7) International transfers

Where data is transferred outside the EEA/UK, we use appropriate safeguards (e.g., SCCs).

8) Children

Our services are not intended for children under 16.

9) Changes

We may update this Policy; changes will be posted here.