Shipping Policy
Processing time
Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).
Delivery time
EU/UK: 2–6 business days. International: 5–12 business days.
Carriers
We use reliable partners (e.g., DHL, DPD, Royal Mail, La Poste).
Tracking
Tracking details are emailed when your order ships.
Shipping costs
Calculated at checkout based on weight and destination. Free shipping over £100 (EU/UK).
Address issues
Please double-check your address. Failed deliveries due to incorrect addresses may incur reshipment fees.
Customs & duties
International orders (outside EU/UK) may be subject to customs duties, taxes, or fees payable by the recipient.
Lost or damaged parcels
If a parcel appears lost or arrives damaged, contact us within 7 days at NIMBARULTD@outlook.com with photos.